Case study · 2024 · Corporate · Operations
04

A consumer goods business, 30+ markets, one workflow.

Acado distributes consumer goods across 30+ Caribbean markets. We wired their CRM, order management, accounting and analytics into a single automated flow — orders in, invoices out, inventory updated, ledger reconciled, with daily reports landing in the right inboxes. Delivered in partnership with Quoviz.

ClientAcado Limited
Year2024
LocationCaribbean · 30+ markets
Delivered withQuoviz
Acado Limited corporate site
Live · acadolimited.comVisit site ↗
30+Markets connected
DailyAuto-reconciliation
~40 hrsSaved per week
99.9%Workflow uptime
[ 04 · Overview ]

The brief,
in three beats.

Challenge · Approach · Outcome
— Challenge

What they needed.

Acado's ops team was retyping orders, copy-pasting between CRM and accounting, and assembling end-of-day reports by hand. Multiply that across 30+ markets and the operational load was eating senior time.

— Approach

How we tackled it.

Map every flow, score by hours-saved × error-reduction, build the top ones first. Connect HubSpot, the order management system, QuickBooks and Looker through n8n with custom Node middleware where the wiring got real.

— Outcome

What happened.

Daily reconciliation runs unattended. Reports land in the right inboxes before standup. Ops time freed up for the work that actually moves the business.

[ 04 · How we got there ]

Inside the
engagement.

3 chapters
01 / 03Discovery

Workflow mapping

We mapped every cross-system touch — every email-to-invoice, every order-to-ledger, every report. Scored by hours saved per week and error-reduction value. Built in priority order.

02 / 03Build

Integration backbone

n8n as the orchestration layer. Custom Node middleware where the off-the-shelf connectors didn't quite fit. Retries, dead-letter queues and alerting on every step.

  • HubSpot ↔ order management sync
  • Order management ↔ QuickBooks line-item flow
  • Daily reconciliation report → email + Looker
  • Slack alerts for any workflow failure
03 / 03Ongoing

Observability

Every workflow run logged, every failure paged. The team knows within minutes if a sync drops, not days later when a number looks off in a report.

Our ops team got two days a week back. That's the real story.

Operations DirectorAcado Limited
[ 04 · Tech ]

The tools
we shipped on.

Battle-tested choices · not flavour-of-the-month
n8nNode.jsHubSpotQuickBooksLooker StudioSlackPostgreSQL
[ 04 · Related work ]

Other
engagements.

From the studio

— Let's make something —

Tell us what
you're building.

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