Capability 03 — AI

Agents that answer phones, tickets, leads.

Voice agents, chat agents, and automation copilots. Autonomous AI that handles inbound calls, customer support, lead qualification, and back-office workflows — and plugs into the tools you already pay for. Available 24/7, every timezone, never tired.

Coverage24/7
Response<1s
Cost reduction~80%
Tasks automated100+
Abstract neural network visualization
AI voice agent · Cox Automotive certifiedReference
[ 03 · See it work ]

What it looks like,
in motion.

Live conversation — agent, tool calls and voice
Demo · AI Solutions & AgentsLive preview
[ 03 · Capabilities ]

What we cover,
end-to-end.

Strategy → Design → Build → Operate
01

Voice agents

Inbound and outbound calls handled by natural-sounding voice agents. Appointment booking, FAQs, lead qualification, intake — production-grade with Twilio + OpenAI Realtime.

Voice
02

Chat & messaging

Conversational agents on your site, WhatsApp, Instagram or in-app — with memory, context and tool use. RAG-backed, brand-safe, escalates to humans gracefully.

Chat
03

Tool-using agents

Agents that don't just talk — they act. Look up inventory, book appointments, draft contracts, file tickets, send invoices. With auth, audit trails and human-in-the-loop where it matters.

Tool-using
04

Process automation

AI for back-office: document extraction, data entry, classification, summarization. The boring repetitive work, done in seconds.

Process
05

Custom integration

Connects to your CRM, inventory, calendar, payments. We use APIs, webhooks and middleware to make AI part of the workflow — not an island.

Custom
06

Analytics & insights

Every conversation, tagged and structured. Trends, intents, drop-offs and CSAT signals piped into your BI.

Analytics
[ 03 · How we work ]

From brief
to live in the world.

Fixed scope. Live staging. Weekly demos.
01

Discover & assess

Where are the highest-ROI automation opportunities? We map your funnel, support volume and intent distribution.

Week 1
02

Design the agent

Conversation flows, persona, tool catalogue, fallback rules. You see and approve the agent's playbook before we build.

Week 2
03

Build & train

We engineer the agent, integrate the tools, and ground it in your data via RAG and fine-tuning where needed.

Week 3–5
04

Test & refine

Real-scenario testing with your team — adversarial prompts, edge cases, escalation paths. Refine until the agent is boring in the best way.

Week 5–6
05

Launch & monitor

Production deploy with monitoring, transcripts, alerts. We tune weekly for the first month, then quarterly.

Ongoing
[ 03 · Proof ]

Real work,
live in production.

One engagement using this capability
AI voice agent visualization
Featured engagement

From phone call to service appointment,
automatically.

Inbound calls at a Southern California auto dealership are now answered by an AI voice agent we built. It understands intent, looks up the customer's vehicle, books the appointment, and drops a STAR 5.5.4 XML email into the dealership's CRM. The integration earned our partner Leadstream.ai their Cox Automotive certification, with Dealstriker.ai on the engagement.

24/7
Call coverage
STAR
5.5.4 XML output
Live
In production
[ 03 · Stack ]

The tools
we ship on.

Battle-tested choices. Not flavour-of-the-month.
OpenAIGPT-4oOpenAI RealtimeEleven LabsTwilioAnthropicLangChainPineconePostgres pgvectorNode.jsPythonn8nMakeZapierWebhooks
[ 03 · Questions ]

Common
questions.

If yours isn't here, ask us directly
Autonomous software that performs tasks, makes decisions and interacts with people without needing a human to drive each step. Handles support 24/7, qualifies leads, books appointments, and runs back-office flows — escalating to humans when it should.

— Let's make something —

Tell us what
you're building.

+1 868 354 0286
Studio
Port of Spain
Trinidad & Tobago
Hours
Mon — Fri
09:00 — 17:00 AST
Response
Within 24 hours
on business days