Capability 03 — AI

Agents that answer phones, tickets, leads.

Voice agents, chat agents, and automation copilots. Autonomous AI that handles inbound calls, customer support, lead qualification, and back-office workflows — and plugs into the tools you already pay for. Available 24/7, every timezone, never tired.

Coverage24/7
Response<1s
Cost reduction~80%
Tasks automated100+
Abstract neural network visualization
AI voice agent · Cox Automotive certifiedReference
[ 03 · See it work ]

What it looks like,
in motion.

Live conversation — agent, tool calls and voice
Demo · AI Solutions & AgentsLive preview
[ 03 · Capabilities ]

What we cover,
end-to-end.

Strategy → Design → Build → Operate
— 01

Voice agents

Inbound and outbound calls handled by natural-sounding voice agents. Appointment booking, FAQs, lead qualification, intake — production-grade with Twilio + OpenAI Realtime.

Voice
— 02

Chat & messaging

Conversational agents on your site, WhatsApp, Instagram or in-app — with memory, context and tool use. RAG-backed, brand-safe, escalates to humans gracefully.

Chat
— 03

Tool-using agents

Agents that don't just talk — they act. Look up inventory, book appointments, draft contracts, file tickets, send invoices. With auth, audit trails and human-in-the-loop where it matters.

Tool-using
— 04

Process automation

AI for back-office: document extraction, data entry, classification, summarization. The boring repetitive work, done in seconds.

Process
— 05

Custom integration

Connects to your CRM, inventory, calendar, payments. We use APIs, webhooks and middleware to make AI part of the workflow — not an island.

Custom
— 06

Analytics & insights

Every conversation, tagged and structured. Trends, intents, drop-offs and CSAT signals piped into your BI.

Analytics
[ 03 · How we work ]

From brief
to live in the world.

Fixed scope. Live staging. Weekly demos.
— 01

Discover & assess

Where are the highest-ROI automation opportunities? We map your funnel, support volume and intent distribution.

Week 1
— 02

Design the agent

Conversation flows, persona, tool catalogue, fallback rules. You see and approve the agent's playbook before we build.

Week 2
— 03

Build & train

We engineer the agent, integrate the tools, and ground it in your data via RAG and fine-tuning where needed.

Week 3–5
— 04

Test & refine

Real-scenario testing with your team — adversarial prompts, edge cases, escalation paths. Refine until the agent is boring in the best way.

Week 5–6
— 05

Launch & monitor

Production deploy with monitoring, transcripts, alerts. We tune weekly for the first month, then quarterly.

Ongoing
[ 03 · Proof ]

Real work,
live in production.

One engagement using this capability
AI voice agent visualization
Featured engagement

From phone call to service appointment,
automatically.

Inbound calls at a Southern California auto dealership are now answered by an AI voice agent we built. It understands intent, looks up the customer's vehicle, books the appointment, and drops a STAR 5.5.4 XML email into the dealership's CRM. The integration earned our partner Leadstream.ai their Cox Automotive certification, with Dealstriker.ai on the engagement.

24/7
Call coverage
STAR
5.5.4 XML output
Live
In production
[ 03 · Stack ]

The tools
we ship on.

Battle-tested choices. Not flavour-of-the-month.
OpenAIGPT-4oOpenAI RealtimeEleven LabsTwilioAnthropicLangChainPineconePostgres pgvectorNode.jsPythonn8nMakeZapierWebhooks
[ 03 · Questions ]

Common
questions.

If yours isn't here, ask us directly
Autonomous software that performs tasks, makes decisions and interacts with people without needing a human to drive each step. Handles support 24/7, qualifies leads, books appointments, and runs back-office flows — escalating to humans when it should.

— Let's make something —

Tell us what
you're building.

Studio
Port of Spain
Trinidad & Tobago
Hours
Mon — Fri
09:00 — 17:00 AST
Response
Within 24 hours
on business days